Вакансія: User Success Specialist (Live Chat)
Нова вакансія: User Success Specialist (Live Chat)
Сфера діяльності компанії: IT
Wix.com, a platform that allows anyone to create stunning websites and robust web applications. With a range of products from eCommerce to music, blogs to code-enhanced websites, we have a solution that lets anyone and everyone get online.
We’re looking for a User Success Specialist (Live Chat) who will help us engage Wix users through live chat to promote the discovery of new features, products, packages and special offers.
Proficient in English, both spoken and written with a quick wit, strong problem-solving capabilities and the ability to make conversation with anyone. You’re very familiar with web technologies and products and you’re hungry to learn. You’re determined to become a stellar performer in one of the most fast-paced and dynamic tech environments in the world.
As a User Success Specialist (Live Chat), you will:
Engage in meaningful conversations with our users, giving them insights and suggestions into the best way to boost their online presence.
Gain experience in a variety of tech-related disciplines: customer service, account management, sales and product.
Work as part of our team in a dynamic, positive and comfortable environment.
Have a strong focus on professional acumen/getting the tools to succeed in a professional environment.
Gain upward mobility in a growing organization
Have a direct impact on value generation and company goals from day 1
Work from 4 pm to 1 am