User Success Specialist (Live Chat) | Центр розвитку кар'єри

Вакансія: User Success Specialist (Live Chat)

Компанія: WIX.
Нова вакансія: User Success Specialist (Live Chat)
Сайт компанії.
Контактні дані:

Сфера діяльності компанії: IT
We are:

Wix.com, a platform that allows anyone to create stunning websites and robust web applications. With a range of products from eCommerce to music, blogs to code-enhanced websites, we have a solution that lets anyone and everyone get online.

We’re looking for a User Success Specialist (Live Chat) who will help us engage Wix users through live chat to promote the discovery of new features, products, packages and special offers.

You are:

Proficient in English, both spoken and written with a quick wit, strong problem-solving capabilities and the ability to make conversation with anyone. You’re very familiar with web technologies and products and you’re hungry to learn. You’re determined to become a stellar performer in one of the most fast-paced and dynamic tech environments in the world.

As a User Success Specialist (Live Chat), you will:

Engage in meaningful conversations with our users, giving them insights and suggestions into the best way to boost their online presence.
Gain experience in a variety of tech-related disciplines: customer service, account management, sales and product.
Work as part of our team in a dynamic, positive and comfortable environment.
Have a strong focus on professional acumen/getting the tools to succeed in a professional environment.
Gain upward mobility in a growing organization
Have a direct impact on value generation and company goals from day 1
Work from 4 pm to 1 am