Вакансія: Application Support Specialist

Компанія: Metro Cash and Carry Ukraine.
Нова вакансія: Application Support Specialist
Сайт компанії.
Контактні дані:

Сфера діяльності компанії: Retail
METRO Cash & Carry is a sales division of METRO GROUP, one of the largest and most important international retailing companies. Within more than 13 years of operations in Ukraine METRO Cash & Carry opened 23 classical wholesale stores: four in Kyiv, three in Odesa, two in Dnipropetrovsk, Kharkiv and Lviv, one in Kryvyi Rih, Poltava, Vinnytsya, Zaporizhya, Chernivtsi, Mykolaiv, Rivne, Ivano-Frankivsk, Mariupol, Zhytomyr and 2 Bery Vezy stores: in Ternopil and Lutsk. Today the company employsaround 3000 employees.

Metro Cash & Carry Ukraine is looking for highly motivated and qualified candidates to fulfil the position of Application Support Specialist

Responsibilities:
• Support corporate business applications as 1st level of support and main expert at country level, work closely with Global 2nd level support team to ensure efficient support and change management
• Support of expert users, communications with users
• Act as a country competence center for area of responsibility – BI Data Warehouse and Marketing applications, keep knowledge of country specific functionality and business processes
• Work closely with Marketing function (incl. Call center) in order to understand business requirements
• Create functional specifications for developments of corporate business applications for Marketing function to improve system functionality and business processes taking into consideration existing Global Templates
• Participation in different Projects for implementation of new functionalities

Requirements:
• Bachelors Degree in Information Technologies or other relevant; additional SQL, Programming languages certificates/ courses will be an advantage
• 1+ years of relevant experience in business applications support or implementation projects
• Knowledge of SQL fundamentals, Office Small automation experience (Excel, VBA, Access, etc)
• Analytical mind and problem solving skills, high level of pro-activity
• Fluent English
• Ability and desire to learn fast, team spirit and excellent communication skills
• Experience in multinational Retail, FMCG, company or bank is an advantage

We offer:
• Official employment according to the Labor Law of Ukraine;
• Full official salary;
• Medical insurance;
• Partial lunch compensation;
• Programs of material and immaterial compensation;
• Career and professional development opportunities